Heating & Air Reviews
REVIEWS OF BI-CITY HEATING & COOLING / AIRFORCE HEATING & AIR
I have known the owners of this fine company for almost 30 years, in that time I have purchased 2 Bryant units for my home..They took the care needed to install the units and explain how the system worked, over the years their service has been 2nd to none..This weekend my unit quit cooling..I called them Monday morning, and before noon they had my air back up and running..This company cares about its customers, that’s why I have been doing business with them for 30 years..I highly recommend Bi-City Service Company
The owners and the staff of Bi-City are simply the best! They take the time to listen to their clients and put the customer’s interests FIRST! They have had our family’s business for over 10 years and will continue to receive it in the future.
I chose Bi-City Service to replace my residential HVAC system based on the relationship I had established with them during a previous career in new home construction. They were always fair, honest, and customer-oriented. I found this to be true as well working with them in replacing my home HVAC. They took great time and effort to design a system for my tri-level that will be efficient and cost-wise. They completed the project as promised. My home was clean of debris and work materials by the end of each day and the end of the job. A new HVAC system is a long-term commitment and I look forward to working with them to keep my home comfortable for years to come. I recommend them for all your HVAC needs. Thank you, Bi-City!
My company chose Bi-City to overhaul our old HVAC system; they had been the company to maintain it over the years. We worked with Jimmy to give specifications with what we were looking for. Jimmy and his team took the time to come out and do an onsite inspection before they delivered a quote. They put in a new system for us, which was done in a professional and timely manner.
I always call Bi-City Heating and Cooling when my home needs repairs. Such politeness, such thoroughness, and such a joy to work with. Thank you Bi-City for being a part of my family.
I’ve waited a year to write this review … why? It’s not because I was unhappy with the installation – everything went just as Roderick explained to us. The team was so easy to work with and the system is great. It even works with the NEST thermostat that I had recently received from Georgia Power … so we were very happy. I waited to see how my Georgia Power budget billing would be impacted by the new system. I am happy to report that it was recalculated with last month’s bill – and it went down nearly $60/month! This savings doesn’t take into account the decrease in my gas bill. We are extremely happy with Bi-City’s products and customer service — and highly recommend (and trust!) Roderick and the team.
I could not be more pleased than with Bi-City. They are not only professional but prompt. Every service technician that has come to our home was very courteous and worked diligently to solve the problem. They have worked to repair our units and not just given up and said that we need to replace and the prices are very reasonable. I could not be happier than with Bi-City.
Bi-City technicians are knowledgeable, competent, and dedicated problem-solvers. Since 2005, I have relied exclusively on Bi-City for all my heating and air service. Their prices are reasonable, and if possible, their goal is to repair, not replace!
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